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care information

Thank you so much for ordering! Now that you have your treats, here's how to take care of them.



Always carry the cake box from the bottom only, not from the sides. Always keep the cake level. Transport cake in an air-conditioned/cool vehicle on a flat surface (front floorboard or clean, flat trunk is best). Drive carefully to the cake's destination.


Store boxed cake in a refrigerator until 2-3 hours before serving. Open the box from its side by folding down a side flap. Keep cakes on a sturdy surface away from direct sunlight.


When cutting tiered cakes, beware of the cake board separating the two tiers, the center straw, and the large straws supporting the top cake. Separate the two tiers for serving and remove supports from the bottom tier. Use a warm, clean knife to cut the cake. Wipe the knife after every cut.


If there are leftovers, cut slices and store them in an airtight container in the fridge or freezer.

sugar cookies

Here are a few tips to keep your cookies fresh:

  • Don't refrigerate your cookies!  The humidity can ruin your designs and dry them out.

  • If you don't have individual packaging, you can transfer your cookies to an air-tight container.

  • With individual packaging, leave them be! They should stay fresh for up to a week after pickup.

Freezing Intructions

To freeze cookies, place individually wrapped cookies into a plastic tupperware container, and seal the lid tightly. Place in freezer. To defrost, remove tupperware from the freezer. Allow to thaw at room temp WITH THE LID ON for 3-5 hours. Opening the lid can cause condensation inside the cookies, which can make the colors bleed. It is normal to see condensation on the plastic container. Once defrosted, the lid and cookies can be removed.

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